Consumer Litigation

Alternative Resolution of Consumer Disputes

In the event of a consumer dispute, the consumer may use the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr or one of the following Alternative Dispute Resolution Entities:

 

Consumer Conflict Arbitration Center – Porto (CICAP)
Address: Rua Damião de Góis 31, Loja 6, 4050-225 Porto
Tel.:25 508 349
Email: cicap@cicap.pt
Web: http://www.cicap.pt

For more information see the Consumer Portal at www.consumidor.pt